Description

I bought clothes from this company that were not the quality / not as pictured. When I tried to return the items, they first had several attempts to give me 30% back and the rest in store credit, or 50% back and the rest in store credit and not return the clothes. I chose to return them as it was over $200 worth of clothing. A week after they should have received the clothes and given the refund, I reached out. They shared that they did not receive the package and to reach out to USPS. I did, and USPS assured me they did and that it was signed for by someone from the company. When I shared this with PetalLush, they said “several packages have not made it to our warehouse and we don’t know why. We suggest you submit a claim with USPS.”