BBB Scam Tracker
Back to search
This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
This website lures you in with a $10 dollar charge and a "7 day free trial" but if you do not cancel your "subscription" (in quotes because nowhere in the process is it detailed that you are signing up for a subscription service), you will be charged $40 a month. On their website, they explain in their FAQ that you can cancel the subscription "directly from the cancellation form in your account" but there is nowhere on the website to login or create an account. The other option is to send them an email "requesting" the cancellation be processed, but they never respond and I am still being charged. Others have reported that if you request a stop payment from the bank, they continue to charge under other names.
Dollars Lost
$239.4
Targeted Person's Location
NJ, USA - 07701
Scammer Information
HK
Unknown Email
Unknown Phone Number
https://www.thepersonalitylab.org/
Scam Type
Online Purchase
Learn More
Business name
The Personality Lab
Date Reported
August 25, 2025
Scam ID
1045715
Tell us what happened
Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.
Are you the business named in this report? Dispute this report.