Description

The Lumi site advertised as one that helped curate outfits, Like others where you pick out your preferences and they make outfits and mail you one per month. I screenshot it each screen while considering the purchase and because it said 30 days money back, I decided to try it. As soon as I gave my info, it showed me two outfits priced at hundreds of dollars and I realized it was either a scam or I misunderstood the point. Within about five minutes, I had already written a letter and asked them for my money back into honor of the Guarantee. To which they told me changing your mind is not part of their guarantee. In the midst of this, they charged me $39.99 twice. I got a message from my bank alerting me to fraud and I immediately cut my card off. I told my bank in person about The fraud while I was having a new debit card made, and the charges did fall off of my account, but then about three days later, they came back and went through, costing me about $80. I looked online and saw plenty of other people complaining they had been scammed and money have been taken from them.