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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
I ordered a pair of US size 14 (EU size 49) shoes from EnJerr https://www.enjerr.com/ When they arrived, it was clear that they were not a US size 14 even though they were marked as EU 49. The website has all 5 star reviews and claims 100% refund or replacement if you aren't satisfied. I sent a picture of them next to a pair of size 14 Rockport shoes. The length is about an inch shorter. I also sent all the other information they requested, but all they offered was a 15% discount on my next pair and then a 20% refund with a 10% discount. They say it would be too expensive and risky to return them to Hong Kong, but they were mailed from California.
Dollars Lost
$53.81
Targeted Person's Location
CA, USA - 93908
Scam Type
Online Purchase
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Business name
EnJerr
Date Reported
August 20, 2025
Scam ID
1043034
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