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Description
I ordered a pair of US size 14 (EU size 49) shoes from EnJerr https://www.enjerr.com/ When they arrived, it was clear that they were not a US size 14 even though they were marked as EU 49. The website has all 5 star reviews and claims 100% refund or replacement if you aren't satisfied. I sent a picture of them next to a pair of size 14 Rockport shoes. The length is about an inch shorter. I also sent all the other information they requested, but all they offered was a 15% discount on my next pair and then a 20% refund with a 10% discount. They say it would be too expensive and risky to return them to Hong Kong, but they were mailed from California.
Dollars Lost
$53.81
Targeted Person's Location
CA, USA- 93908
Scam Type
Online Purchase
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Business name
EnJerr
Date Reported
August 20, 2025
Scam ID
1043034
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