Description

I received a letter indicating that a vehicle I am currently leasing (Lease Date April 2025) service contract was not activated and the factory warranty was expired. The letter had the year, make and model of the vehicle and the VIN. I contacted the dealership from where the lease was with and they confirmed my service contract was still in effect and that the letter was fraudulent and other customers were receiving the same letter. When I called the number on the letter, the individuals were very belligerent and when I asked legitimate questions in regards to the letter they immediately hung up the phone. Upon calling the number back later in the day, it was not in service.