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funrize is a online casino i paid 5 doller and i won 200 and they only paid out 25 i contact customer support and here is there response Funrize bot says:Hello! 12:00 PM Web User user-5393707-************[email protected]… says:hello Funrize bot Funrize bot says:Please select a topic that corresponds to your question the most Web User user-5393707-************[email protected]… says:I have questions about redemptions Funrize bot Funrize bot says:Have you already placed your redemption request? Web User user-5393707-************[email protected]… says:Yes Funrize bot Funrize bot says:Are you facing any issues with your redemption? Web User user-5393707-************[email protected]… says:Yes, waiting for it Funrize bot Funrize bot says:Processing time of new redemptions on our end take up to 24 hours. Then, depending on the redemption method selected, crediting time may vary. Please, let us know which redemption method you have applied for? Web User user-5393707-************[email protected]… says:Other Funrize bot Funrize bot says:Ask your question in as much detail as possible so that our team can help you as efficiently and quickly as possible. Customer Care Team Customer Care Team says:Hello! Thank you for reaching out. We’re currently experiencing a high volume of requests, and our agents are doing their best to assist everyone as quickly as possible. Please stay in the chat — your query is important to us, and we’ll get back to you shortly. In the meantime, please provide any additional details to help us better assist you. Thank you for your patience! Web User user-5393707-************[email protected]… says:i won 200 and you paid out 25 yhsy not fair ******* ******* says: Hello! Nice to meet you. My name is *******. Welcome to the Funrize customer support center. Let me check your redemption status. ******* says: Thank you for holding. Your redemption has been limited to 25.00 in accordance with our Awards Rules. There should be a corresponding note under your redemption request. As outlined in Section 5.7, the maximum Winnings that can be redeemed from a prize obtained for free are capped at 25.00 per account. The remaining amount has therefore been deducted from your account. We encourage you to review the full rules here: https://funrize.com/page/promotional-games-rules Please let me know if you have any further questions or need additional clarification. ******* says: As I haven’t heard back from you in a while, I’ll go ahead and close our chat for now. Please don’t hesitate to reach out again if you have any questions or need further assistance. Web User user-5393707-************[email protected]… says:that is bull shit i paid my hard earned money and i won 200 dollers you are a scam and i will be reporting you you are scamming people out of there hard earned money ******* ******* says: Welcome back. I’m sorry you feel this way. When using your balance, the system is designed to prioritize Coins obtained through purchases before using any promotional (free) Coins. This process is automated to ensure that purchased Coins are always used first during gameplay. However, when calculating Winnings, the system evaluates which type of Coins were in play at the time the Winning occurred — purchased or promotional — and applies the corresponding redemption rules. Therefore, if the Winnings are obtained solely from Coins purchased through packages, you will be able to redeem the full amount. Please note that this rule is in place to prevent misuse of the free play feature. Please feel free to ask if you have any more questions or require further assistance. Web User user-5393707-************[email protected]… says:i did not use free coin paid for coin no free coin was used to win Web User user-5393707-************[email protected]… says:i paid 5 dollers and i won 200 ******* ******* says:According to your account log, your recent Winnings were obtained using Daily Login and free play session rewards. Please let me know if you need any further clarification. Web User user-5393707-************[email protected]… says:no look ate my paid history Web User user-5393707-************[email protected]… says: Done $ 4.99 Purchase Card *2483 Creation date: August 14 2025, 5:39 PM Operation date: August 14 2025, 5:40 PM Order Summary 50,000 5.00 Web User user-5393707-************[email protected]… says:that off my history Web User user-5393707-************[email protected]… says:look ate the dates ******* ******* says: Thank you for providing your purchase details. I’ve reviewed your account history thoroughly. As per our records, the recent Winnings were obtained using Entries that were obtained from free rewards, and the redemption rules outlined in Section 5.7 have been correctly applied. We are unable to adjust this payout, and this decision is fully automated. I understand this may be disappointing, and I apologize for any frustration caused. Please feel free to reach out if you have further questions about our rules or future gameplay. Web User user-5393707-************[email protected]… says:i did two purchase one on the 8/14 and 8/16 i won 200 on 8/14 Web User user-5393707-************[email protected]… says:i redeem on the 8/15 Web User user-5393707-************[email protected]… says:so there was no daily reward use ******* ******* says: Thank you for the additional details. When using your balance, the system is designed to prioritize Coins obtained through purchases before using any promotional (free) Coins. This process is automated to ensure that purchased Coins are always used first during gameplay. However, when calculating Winnings, the system evaluates which type of Coins were in play at the time the Winning occurred — whether purchased or promotional — and applies the corresponding redemption rules. Web User user-5393707-************[email protected]… says:it take 3 day befor i gite 20 cents so that is bull shit i won 200 with my money ******* ******* says:I’ve double-checked all your rewards for that date. Initially, you purchased a package and spent all the Entries from that purchase during gameplay. The Winnings you received afterward came from free Entries earned through leveling up, Daily Login, Free Play sessions, and tournament rewards. Web User user-5393707-************[email protected]… says:so what that goy to do with me me i still paid money and won money ******* ******* says: I understand your frustration. Please note that the system automatically applies redemption rules based on the type of Coins used during gameplay. Even though you purchased Entries, the Winnings you received were from free Entries, which are subject to the limits outlined in our rules. Your redemption has been completed. Please let me know if there is anything else I can assist you with. Web User user-5393707-************[email protected]… says:so what you are saying is that funrize is sat up to scam ppl i buy coin and win 1000 dollers you are only going to pay out 25 dolllers ******* ******* says: If you'd like to redeem the full amount of your Winnings, it's important to be mindful of the type of Coins being used during gameplay. When using your balance, the system is designed to prioritize Coins obtained through purchases before using any promotional (free) Coins. This process is automated and ensures that purchased Coins are always used first during gameplay. However, when calculating Winnings, the system evaluates which type of Coins were in play at the time the Winning occurred — purchased or promotional — and applies the corresponding redemption rules. Hence, if the Winnings are obtained solely from Coins received through purchase packages, you will be able to redeem the full amount. Web User user-5393707-************[email protected]… says:so i will see how the better business bureau feel about this Web User user-5393707-************[email protected]… says:which my winning was Web User user-5393707-************[email protected]… says:Day 1claimed day free-spin 1 Day 2claimed day free-spin 2 Day 3claimed day entries 0.20 Day 4claimed day free-spin 4 Day 5claimed day entries 0.20 Day 6claimed day entries 0.20 Day 7claimed day free-spin 10 free plays in Rich Piggies Bonus Combo free plays prize Rich Piggies Bonus Combo Back to games Web User user-5393707-************[email protected]… says:that how your daily rewards are sut up ******* ******* says: Thank you for sharing your activity details. In addition to the free Plays and Entries you’ve mentioned, there were also Entries obtained from other promotional activities, as I noted earlier. These combined promotional Coins contributed to the Winnings you received, which is why the redemption rules limiting free-play prizes were applied. Please let me know if you need any further clarification. Web User user-5393707-************[email protected]… says:thst is bull shit and i will be reporting you funrize is scam ******* ******* says: I understand your frustration and appreciate your feedback. Please be assured that Funrize operates in full compliance with our rules and regulations, and all redemption limits are applied according to the guidelines outlined in our Awards Rules. While I understand this may be disappointing, your redemption has been completed in accordance with these rules. If you have any questions about future gameplay or how the redemption rules work, I’m happy to clarify further. Web User user-5393707-************[email protected]… says:your rules and regulations are scamming ppl out of their money ******* ******* says: I understand your concern. Please know that the rules are in place to ensure fair play and prevent misuse of promotional features. All redemptions are processed according to these rules, and the system automatically applies them to every account to maintain fairness for all players. I realize this may be frustrating. Please let me know if there is anything else that I can help you with for now. New ******* ******* says: If you have no further questions or concerns, I’ll go ahead and close our chat. Please don’t hesitate to contact us again if you need any further assistance. Thank you for reaching out! 1:01 PM Type a message here is my pament history Done $ 4.99 Purchase