Description

Litfad.com is a well designed website that ranks high in shopping sections of search engines. They draw you in with competitive prices and a variety of guarantees on products and delivery. They are operated by Baycheer International Limited out of Hong Kong. Litfad.com took my order on 6/24/2025. I ordered 1 ottoman for $872.02 plus $181.11 for shipping for a total of $1,053.13. The item arrived after 7 weeks on 8/12/25. The delivery service dropped it off just in wrapping taken out of the box in my hallway. The item does not look luxurious like the picture ($800+ for an ottoman is expensive and that item should be of better quality). I emailed them about returning the product as it did not meet the described specifications/quality. They refuse to accept my return. Please be warned. This company is not interested in working with customers, setting realistic expectations, or communicating. They have no phone number, the 24/7 live chat tells you to email the [email protected] which takes days to respond and will either respond negligently or fraudulently.