Description

When I called this phone number for support from Quickbooks, I asked specifically if this was QuickBooks and this man said yes, he was. He asked to remote into the computers which allowed him to thinking that this was legitimate. He mentioned that there would be a charge part way through the call. he wanted me to get a one year subscription. I started to question him, why was there a charge or why would I need to membership for a year if this was a QuickBook issue? When he mentioned a $349.99 charge for the service and the yearly membership would be $400 and some dollars. He even pushed to get the yearly membership. I asked him why would I need the membership if he was fixing this issue now. This is when he changed it to a database issue was the problem. He sent me an invoice and was pushing for immediate payment, I told him that it needs to be approved before it can be paid, however I don't want to give him a credit card number as it seems very fishy. He represented himself as a QuickBooks support person, and led me to believe that this problem needed additional things that were not included in our yearly subscription.