Description

I called regards my monthly bill. Customer representative was begin dismissive to my questions and stated my bill would increase to $20 each month until it reached to $260. But that Spectrum was being switched to AT&T and I needed to talk to them about their promotions. When I was transferred I had to confirm identity and they got my san and tn id info. They already had my physical address of where I lived so I didn’t think anything of it.