Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

On 25 July 2025 I ordered 10 sleep patches from Wellamoon for $89.85after reading about patches online. We are having sleep issues, so thought might be of help. Next day I received invoice for $162.93 because they added $44.75 for 4 additional boxes, 14.95 pillow spray + $13.38 tax. I did not order the pillow spray or the 4 additional patches. They later recommended a calming tea, which I also declined. Wasn't charged for that. I sent cancellation of whole order immediately and received email that order was being packaged so could not cancel, but directions of how to return at my expense when order received. This was all before order shipped. Order received August 1, and I marked unopened package "Delivery Refused", and postman took package to return. I am handicapped and unable to go to Post Office. Package was still sealed and unopened. Email came that they would do 50% reduction, and I said I returned package. I don't want to do business with them. I feel they are unreliable and SCAM. I couldn't locate company on any BBB listing of any kind. Does it even exist?

Dollars Lost

$162.93

Targeted Person's Location

CA, USA - 94591

Scammer Information
Scammer location logo

Franklin Square, NY - 11010

Mobile logo

Unknown Phone Number

Web logo

http://wellamoon.zendesk.com/hc/en-us

Scam Type

Online Purchase

Learn More

Business name

Wellamoon

Date Reported

August 4, 2025

Scam ID

1030444


Tell us what happened

Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.

Are you the business named in this report? Dispute this report.