Description

I saw an add on Facebook for beautiful summer dresses from Charleston Boutique in Charleston, South Carolina. I clicked on the website and everything looked like it was from a real store. They offered a 30-day ''no hassle" money back guarantee, and I purchased a dress on 7/21 with my American Express card for $59.95. I received the dress on 8/1, and as several other reports indicate, I was disappointed in the quality. In addition, the dress did not fit well and did not have a label or tags. I contacted the store immediately by email (there were no phone numbers provided) to request either a return label or address details to return the dress. They replied almost instantaneously, which made me a bit suspicious, indicating the high cost involved in making a return ($25. to $55. in transportation charges and $28. to $78. in customs clearance fees). As such, they advised me to keep the dress offering a 25% cash back partial return or 50% store credit on a future purchase. I replied declining the offer and indicating I would further look for references on their business practices with the BBB. The dress was delivered in a plain plastic envelop with the following return address: 182-30 150th Rd, Jamaica, NY 11413 (https://gofoexpress.com). After seeing that there are 9 reported scam incidents involving this fake store, it is probably not a coincidence that soon after this purchase, I was contacted by Amex to inform me of several fraudulent charges on my account, which are under their investigation.