Description

On July 7, 20254. I received a text message on my phone supposedly from my bank, Huntington National Bank. Simultaneously, I received a phone call from a man who did not identify himself accept to say "Huntington". He did not have an accent. He said my account was compromised and he was verifying my debit card number. He said he would send me another text, and I was to answer yes to the question to get me back to the fraud alert thing. In the meantime, I received a real fraud alert from HNB which said this is a fraud alert, do you authorize this purchase. I clicked yes, which caused the purchase to go through for five Kroger online orders. I went into my HNB branch in Heath, OH to dispute the withdrawal. They said they would escalate it. I called again today, and told them I was filing a police report and reporting it to BBB. They indicated they were working on the issue, and to call back Monday.