Description

I recieved a postal mail, stamped from zip code 92799, Santa Ana, CA, Permit No 325 (all above information was printed on the envelope) On the letter's heading left corner a fake bar code, a fake customer ID and notice date. In the center "Final Notice" with bold font and on the top right corner, contact phone: 888-404-1912 Below the fake notice date (left top corner), a bold text with capital letters " RESPONSE TO THIS NOTICE REQUESTED" and under this text, my full name and detailed home address, further below, "IMMEDIATE RESPONSE REQUESTED". To the right of this request again a Customer ID, Coverage: AVAILABLE and a Respond date: (One month from the date the letter was allegedly issued). Further below to the right Notice Date: 07/22/2025 and below that the content of the letter: Attention: (MY FULL NAME) Our records indicate that you have not contacted us to have your vehicle service contract activated. We are informing you that if your factory warranty has expired, you will be responsible for paying any repairs. However, if expired, you can still activate a service contract on your vehicle before it's too late. Please call: 888-404-1912 (With bold font) Underneath the please call request a table with the title "SUMMARY OF TERMS" and below that table another table indicating the coverage Explanation with the title "IMPORTANT VEHICLE PROTECTION INFORMATION" My own observation: The letter does not have any company name. All text on the letter is in grey color and not black, which most professional/company letters are usually printed in. When I called the phone number on the letter, my caller ID app did not come up with any specific information accept saying that the call is made to a number in United States. An automatic woman's voice, without introducing any company name, answering: If you wish to be on our internal 'Not to call list', please press 9. Which I did and hung up.