Description

Saw an advertisement for a flashlight on Instagram and decided to purchase it. Everything seemed fairly legitimate. A link to a tracker was included in support emails, but the package was not tracked further after arriving to the US. After a month passed, I reached out to their support email and was notified that another package would be sent. After another month of waiting, it still hasn't arrived. I reached out to the support team again demanding a refund and was told that it couldn't be processed due to the product being on the way. I then told them I was filing a complaint with the BBB.