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Country Code: US Name: ******** * ***** Email: ***************** Phone Number (Optional): ********** Comment: **; Order #***** | I really hoped these would work for me, but I find it very difficult to wear them or put them on at all. Thank you, but I would like to return this product. Please let me know how to do so, and give me an RMA #, etc. Many thanks. My name is Riley the founder of Velleara and I wanted to apologize for the delayed response. This was escalated directly to me because this is completely unacceptable! I truly want to apologize for the delays and now this. If you would like to proceed with a return you should know since we are a small business we don't have access to prepaid return labels so you would have to pay for the return. Although with all the inconveniences I would like to know if you would be okay with keeping the product and I would personally give you a partial refund for the item? I don't want you to have to pay for the shipping so please let me know if this is okay with you. Please get back to me and let me know and if you need literally anything please reach out to me personally :) Best, Riley Riley, according to your 90 day Promise I shouldn't have to beg for the option to return these items. Moreover, it should only cost about $8 or so dollars to ship. We do larger items than this all the time. My husband has discounted shipping — this really should not be a problem dear. Please send me the destination address along with an RMA # so that we can compute shipping. 90-Day Promise Our #1 priority here at Valleara™ is your satisfaction. Which means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no buts. If you have a problem, we will solve it. Refund it. Send you a replacement. Whatever it takes. Just reach out to our Customer Satisfaction Team. We're here for you. Satisfaction. Guaranteed! Thank you.