Description

The first initial contact was through the Nebula: Horoscope & Astrology app on my iPhone. On June 3rd, 2025, I agreed to start the free trial that would result in me spending $7.99/week. I tried out the app, wasn't happy, deleted the app, and forgot about the subscription. I was then charged the $7.99 promotion at that moment, and I canceled the subscription. This morning, July 27, 2025, I noticed two $45 charges on my account, which prompted me to conduct an investigation. I found that USnebulawitchpower is now charging me $45 for something I do not know of, and charged me twice, with one charge declining in my Apple Wallet, showing signs of access to my Apple Wallet. The company itself has now stolen my card information from Apple and is using it to make multiple purchases in Dover, DE. I then found an older purchase that was made on July 3rd, 2025, for $22.50. I do not have any knowledge of why I am being charged this. Some suggestions have been paying for some reading from their website that cost $1.00, but I could not find said charge whatsoever to back the standing of the $45 charge, and there is no explanation for the $22.50 charge. At this point, I'm in fear of identity theft and financial fraud. As soon as my bank opens tomorrow morning, Monday, July 28th, 2025, I will be contacting them and pressing a fraud case against the charges. At this point in time, I have done due diligence in contacting the company itself and filing a complaint formally, and requesting a full refund. I tried to upload the photo evidence I have along with the complaint, but the site could not handle a total of 6 images in the amount of 2.1MB. I am urging you to start and launch an investigation into Nebula and the USnebulawitchpower for fraud and identity theft. I am sure I am not alone in this theft. I have had an attempt from them in the amount of $112.50, in the thankfulness of only $67.50 going through. Please take this seriously. Thank you, ******* ** **