Description

I called a Customer Service phone # thinking I was speaking to a Booking.com agent. My flight was booked for the wrong day and I was calling to change the date. The rep took my info and read back my original booking. The cost to rebook was going to be high but I was desperate and I'm certain the person knew it. He had an Indian accent and was very kind on the phone assuring me that he could get be booked and home. I gave a credit card # and the email I received was from FlightTicketDesk.com. The reps keep up the con of letting you know it's being worked on. They have a website and a Philadelphia, PA address. I called two additional times and each time was assured it was coming but changing a flight takes extra time in order to reach the 2 airlines involved. The ticket never arrived but they tried to call me at 12:40am the night before the flight they were supposedly booking, which I'm sure was going to be an upsell for more money. The charges went through on my credit card on the 3rd day. I cancelled that card so they can't use it but they have my name, phone# & address. It's next to impossible to find a number to call for the actual Booking.com company so if you're looking and one pops up high in the search, it's almost certainly one of these scam 3rd party so-called Flight Help Desk companies.