Description

I was under the impression that this was an easy way to renew my passport. When I saw all the charges, I was horrified! The site charges $97 for their service, another $97 to renew TSA pass, $19 for a list of “free” services, and $130 for the actual fee to renew your passport. The application sounded as though $97 was the only charge or you can bundle it and pay only $130. When I checked my activity on my credit card, I was furious. I called and they were willing to reverse the charge for TSA Precheck. And explained their fee of $97 is for using their software. Then they’d send you an application to the government and an envelope to mail the check they send for the actual renewal for the government. After discussing this with my husband who recently renewed his passport and learning all he paid was $130 using Travel.state.gov I decided to call my credit card company to cancel all the charges and am being issued a new card. Now I’m worried about having my identity and social security stolen. I’m reporting this as potential fraud by this company.