Description

I purchased a suit and dress from their website which has a posted merchandise return policy. The clothes were very poor quality and did not match the pictures on the website. When I requested a merchandise return form from the service email, they first asked for pictures, then asked me to send my measurements and they would send new items. When I refused and insisted on returning items purchased for a full refund, they offered me a 30% refund. I am still trying to obtain a full refund but they continue to offer alternatives like picking new items from their website. The emails are clearly prescribed messages in broken English, and the company is giving me the run around in hopes that I will give up. It is a bait and switch scam which advertises designer style clothing that is not inexpensive, but with discounts which lead you to believe the clothing will be good quality. But it is VERY poor quality, and the company does NOT honor the published return policy.