Description

I was late on my mobile phone payment with Spectrum so I googled, Spectrum Bill Pay, and clicked the second link that came up in my search because the first one was for internet payments and I wanted to make a mobile phone payment. The link said, "Call to pay your Spectrum Bill." The web address provided is telecompaybill.us. I spoke to a fake agent that said their recurring payments were not working and I provided a card number. They told me they were running a promotion that would forgive my existing balance and pay for the next two months of service if I made a one-time payment of $80.00. After I made the payment I was contacted by my credit card company who stated that this was a fraudulent agency. I later called the real Spectrum to confirm and then called my credit card company again to deactivate my card and have a new one sent. My credit card company said that payment I made was to a fraudulent promotion called, "Sync Escapes." I made a previous report to the BBB but I made a typo in the web address of the fraudulent company. The correct address for the fraudulent company is telecompaybill.us, as stated above.