Description

Initial email read: Hi, I hope you are doing well as I write this. Currently, one of our clients is looking for a Customer Success Director to join their team in a recently acquired company, and after looking at your profile, I believe your background would be a perfect fit. Please respond to this email with your resume if you are interested. I would love to speak with you further about this opportunity and provide you with more information about the company after the initial client process. Looking forward to your response! I responded with interest and a copy of my resume. She then replied the following: "Your experience is aligned with the role, but your resume is not ATS-friendly. Kindly adapt your resume to be ATS-friendly as I need it asap. For creating an ATS friendly resume, please visit https://resumeswritingpro.com/ and send me your ats resume once the recommended website has completed it. For now, precise details about the role and our client are under wraps due to confidentiality protocols. Once we align our schedules, I’ll shed more light on this. I’ll review my calendar and circle back with potential timelines for our continued discussion. Regards, Amanda Lawson" I sent an ATS optimized version of my resume, but did not use the service she suggested. She replied: "This did not work as well. Unfortunately, the issue is not related to the file format. As mentioned in my previous email, your resume needs to be optimized for Applicant Tracking Systems (ATS). Please use the recommended website to optimize your resume and resend it to me. Regards, Amanda Lawson" I stopped communicating at this point.