Description

I purchased two gift cards from Proozy.com which is now Zulily.com. I used those gift cards to purchase an item from their website. I have not heard back for 30+ days about my order, nor have I been able to reach anyone at all. When I contacted my credit card company they informed me that they cannot open a dispute since I did initially receive my gift cards, but because I used them to purchase something from their website, that purchase which cost next to nothing can only be disputed. So essentially this company is running a fraud gift card program where they offer gift cards as a discount, but when you use the gift card to purchase any item, they can simply choose not to ship those items and there is nothing you can do about it.