Description

JustAnswer did a good job of pretending to be Best Buy Geek Squad. All fraud and grifting. The website shows up first in a google search for Best Buy Geek Squad. Provided contact info and talked to someone calling themselves Chad Voit. The phone number was 612-425-1230. That has been blocked or disabled now. On June 10-11, this person pretended to set up an appointment to work on my Starlink installation. Said that they had a special running for $200 to do the install but needed to use a Best Buy Debit/gift card to qualify. Took my instore credit for $215 but then said it was not valid - he emptied it. I gave him another gift card for $200, and he emptied that as well. He was pretty good at it and scheduled an appointment with me to do the work on 7/12 through the website. After I realized the fraud, the phone was blocked, and it seems the Justanswer.com support bots are the only support! I have opened cases with the FTC, BBB, and others. This is not a rogue consultant, this web site needs to come down.