Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

The website looks professional, and the hat is actually a Goorin Bro Hat, by the symbol on the band. I should have gone straight through Goorin. I purchase the hat as a birthday gift to myself on June 10th, and the website provides an arrival date of 9 - 13 days after purchase, so the hat should have arrived on June 19th through 23rd. I received a confirmation number and a tracking number, but as I kept checking the tracking, though I received a message that a shipping label was created in Nashville, TN, the hat was never delivered to USPS for shipping. I've since emailed '[email protected]' and was told it was on its' way, but no... I have filed a complaint with PayPal and they are investigating it. I received a temporary refund, but if I PayPal may take the money back if they do not favor my complaint. I may have to chalk this up as a loss. I should have googled the company first. The price looked right for something immediately affordable, and I got suckered.

Dollars Lost

$73.99

Targeted Person's Location

ME, USA - 04102

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

https://www.myhathaven.com

Scam Type

Online Purchase

Learn More

Business name

MyHatHaven

Date Reported

July 12, 2025

Scam ID

1014264


Tell us what happened

Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.

Are you the business named in this report? Dispute this report.