Description

Ordered a dress, never received. Reached out to customer support and received multiple similar responses with no real answers as to shipping time, processing time, etc. Told me they could “possibly” cancel order for a “possible” refund after I threw a fit. The dress at this point had been ordered over 2 months ago. Company attempted to make 2 additional withdrawals months apart from my bank account for $30/each. When questioned, they simply responded I was “paying a membership fee” that was HIDDEN in the terms and conditions to simply purchase a dress. I threatened legal action and this scared them, they immediately refunded all money and cancelled my order.