Description

Bank of America letter stating that they tried to contact me by e mail and the email was being returned. Very official looking paperwork in my mail box dated June 2025. I called the number and on hold with a computer very long time to speak with a person live. I refused to give my six sec number but reiterated my address and full name. I am not aware of any business with Bank of America therefore I was concerned that an account may have been opened in my name. They would not transfer me to their fraud dept not give a fraud dept address to forward this official looking paper . The number I called was on the paper as 8009336262. The person named Carlson told me to take picture of the letter and send it to abuse at bosa.com. After hanging up I used google to get another phone number for Bank of America which is different . I also googled real address for Bank of America which is abuse@bankof America.com. Very close email . I have not taken a picture of the letter and will be calling the googled Bank of America number as well as finding an address to forward this letter to them with a real mail address . This has taken up a number of hours of my weekend just trying to get through in a call . My main concern is to protect others and to make sure that I actually don’t have an account with Bank of America . As far as I know I do not have an account with them and I am hoping no one has opened one in my name ! This scam is very real looking and way to close to perfect paperwork if it is a scam . I was told basically to ignore it and forget about it . It’s not easy to forget considering credit scams . I will be calling the official Bank of America number to pursue this further .