Description

Over 15 years ago our company had a Gold Supplier account for Alibaba.. which back then was a trade partner site (nothing like aliexpress). You setup a profile, and meet trade partners around the world. You pay about $3,000 per year to be a "verified" gold member. In a sense you make a web page, publish photos of your product, and try to network.. Over the years their business practices did not align with ours, and they essentially became Aliexpress aka China Amazon. Thats fine, so we stopped paying and using the account. About a year ago someone that reached out to us brought up how we are a Chinese knock off company.. I was like no we are USA and we ONLY sell original OEM products, not Chinese clones.. They told me to look my company up online, and I did, and much to my amazement Alibaba created this website... https://tonerworldwide.goldsupplier.com... vs our website https://tonerworldwide.com, it was second in search results when looking up our company.. This is not simply an issue of domain and SEO.. They with malicious intent, recreated a website with all my stuff.. 1. The chat now literally says you are chatting with me, Bryan Marr / Vice President.. (clearly not me). 2. The photos I spent years in the WH taking and databasing them personally, and watermarked them. They went out their way to steal and use those photos, and watermark themselves trade.china.cn. You can still see my watermarks (cutoff on some). But theirs is boldly across my photos. 3. The titles and most of the literature on there is taken from our website. 4. The most damaging aspect of all is when you search our company, it says clearly in top results "TONER WORLDWIDE: Chinese Toner" and our customer base is only original OEM so this scares them away from us, and then customers that want cheap chinese clone toner reach out to us and we dont carry that product. So this causes leads to not come to us, and leads we cant do anything with to burden us about products we dont sell.. And much more detrimental issues, but the fact there is a photo of me and they are pretending to let people chat with me directly is absurd, let alone paint us as a Chinese clone company ruining our name. People who know us think we sold the company to China, people who don't just never contact us. I have reported this to google, and contacted alibaba several times for a year. Nothing has changed.