Description

I placed an order through the website LabuBoxes and received a fake tracking number that never showed any valid shipping activity. When I contacted the company to cancel the order and request a refund, they refused. As a result, I contacted my bank and filed a chargeback for the transaction. Since then, the company has repeatedly emailed me asking that I cancel the chargeback before they will either ship the order or issue a refund — which is not standard or trustworthy business practice. After researching the company, I discovered multiple reports from other customers stating similar issues: fake tracking, no delivery, and pressure to cancel chargebacks. I believe this is a fraudulent operation and should be investigated.