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Subject: Report of Fraudulent Safety Manual Solicitation Sent to My Business (CXM LLC) Dear BBB Scam Tracker, I am reporting what I believe to be a deceptive or fraudulent solicitation sent to my business, CXM LLC, based in Washington, DC. On or around July 10, 2025, I received a document titled “2025 – Safety Manual Order Form (Washington DC Businesses)” from an organization identifying itself as C.P.S., requesting a payment of $295.00 for a supposed OSHA-required safety manual. The form strongly implies that purchasing this manual is necessary to avoid government fines or civil penalties, citing various OSHA statutes. Upon closer review, it is clear that: • C.P.S. is not affiliated with OSHA or any government agency (as buried in small print). • The letter uses fear tactics and misleading language to pressure small businesses into paying for a service that is not required by law. • It requests payment to a P.O. Box and lists a Gmail address ([email protected]), further suggesting a lack of legitimacy. • The return form asks for a signature, email address, and phone number, potentially gathering personal/business information under false pretenses. I have not responded to the letter or submitted any payment. However, I am reporting this in the interest of protecting other small business owners from falling victim to what appears to be a predatory solicitation or scam. A photo of the letter is available upon request. Thank you for your attention to this matter. Sincerely, ***** ******* *****, CXM LLC ###-###-####