Description

I was targeted by a Facebook ad from Centerty for "This is NOT a Sketchbook" by art teacher, Lauren Horn. The video made it look like it was the original item by the author. I ordered two, one that came with a set of drawing pencils. I did not receive the authentic hardcover books that are printed on high quality drawing paper. Instead, I received two fake, unauthorized copies of the original artist’s work. Here’s how I can tell: 1. They are not hardcover as described- they are flimsy and bent on the edges. 2. They are printed on cheap copy paper, not high-quality drawing paper. 3. The printing is low quality- the photographs are too dark to draw from. 4. Some of the letters are missing from the text on the front cover. 5. The original product advertisement and link have been deleted from both Facebook and the Centerty website. I reached out to the company requesting a refund and they offered me $6 of the $58.78 I spent. I countered with a repeated request for a full refund and they replied with an $8 offer. After that, I filed a report with PayPal to get a full refund. I am still waiting to hear back from them.