Description

The Scammer mailed a letter to our home after we closed escrow. They referenced our lender's company name and used the term "Final Notice" at the top of the letter. They also used inflammatory wording to increase urgency to act quickly. When we called, they sold us a home warranty for a new home that was already covered by the builder. Because they used the lender's information and had all of our information on hand, we were led to believe that we needed to activate the plan or lose coverage if anything in the home failed.