Description

A representative from Charter Communications (also known as Spectrum) signed a contract on my behalf without my consent at my business address and used a company name similar to mine to send bills regularly. My company's name is "Above Bits", and Spectrum used "Above Bits Design" as its name. This is a unique name in North Carolina, and they could not make a "mistake"; it was done on purpose. Then they hired a few collecting agencies to collect a "debt". I received a few letters from collection agencies at my address for "Above Bits Design" regarding a "debt", also saying that they may execute "further collection efforts". I sent a few letters to Spectrum and collection agencies. Only one collection agency replied that Spectrum asked them to close "my" account. However, this entire situation is referred to as impersonation. And I have evidence.