Description

I placed an order on May 13 and waited the 72 hours promised for shipping. When the 72 hours elapsed, I tried to contact via phone, online chat, and email asking status. It took days for a response (phone kept disconnecting). The online chat is a bot, and I would get weird standard responses. The emails would get responses saying that the suitcase was held up by tariff issues. I kept trying. Daily. Finally after daily numerous times, on June 6, a response to my email came saying that the order was canceled and I would receive credit to my credit card within 3-5 business days. Today is June 15, and I still haven’t received credit to my card. I have continued to try to contact them daily via phone kept disconnecting, email and online chat, and have not been successful. This company is not a legit company, I think the rave reviews are fake, and I think these are all a scam. I have filed a report with my credit card company as well. Please people, do not buy from this online company.