Business ProfileforIn-Shape Family Fitness

In January, I let In-Shape know that I was unable to afford their gym membership for my partner and I. They told me I could put a pause on the membership for 6 months and that they would reach out to me to confirm if I still needed the membership to be pause, to restart the membership , or to cancel it after all before the 6 months was over. They stated that I would be charge a $200 cancellation fee if would have cancelled before my original California family fitness contract before the merge. Before the merge, my CFF monthly fee was only ***** a month. But for in-shape, the monthly membership had increased without my knowledge. In July, an attempt to take out $****** out of my already over drafted account . They suspended my account and I was messaged they would cancel my account if it was not paid.My account was cancelled and I did not authorize auto-pay.However, August 5, my bank account was charged ****** without my approval. I have reached out in writing twice and attempted to call the customer service line but have been unsuccessful in connection with them. My bank account is again now overdrafted and I cannot afford this gym. I hope to ensure my account is cancelled and that I get a refund of the ****** that I did not authorize for my account.