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Find a Location

Roseville Auto Center has 1 locations, listed below.

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    Business ProfileforRoseville Auto Center

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Company offers used auto sales.

    Business Details

    Location of This Business
    625 Riverside Ave, Roseville, CA 95678-4332
    BBB File Opened:
    6/26/1992
    Years in Business:
    33
    Business Started:
    1/9/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 10446 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

    These agencies may include:

    CA Department of Motor Vehicles- Occupational Licensing (DMV)

    8243 Demetre Ave

    Sacramento CA 95828

    (916) 229-3126

    https://dmv.ca.gov/wasapp/olinq2/

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Brad Jordan, Owner
    Contact Information

    Principal

    • Mr. Brad Jordan, Owner

    Customer Contact

    • Mr. Brad Jordan, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased this car from Roseville Auto Center on 1/19/24. The car purchased was a 97 **** Taurus GL that was the owners personal car purchased brand new(Nephew was car salesman and this is his statement) 1 owner only. Got his personal assurance that the car was in great shape mechanically and that if anything went wrong in the next couple days he would take care of it. ***(the salesperson/owner's nephew) was extremely polite I did test drive the car and everything seemed to be in working order. When I brought it back from a test drive I noticed a leak from the engine area and they fixed that on the spot. Also, when the turn signals/ emergency lights stopped working two days later they kept the car overnight(I had to pay for rental) and fixed it for free. On 1/29/24 in the evening, the car started to drop gears and had trouble shifting as well as dropping into neutral while driving. I called the dealership and got the blow off. I tried multiple times and got told *** was on vacation and the person there couldn't help me. on 2/1/24 I took it into Aamco and had it looked at. I was told it was the speed control system(matched the code I got when using my OBDII). I was also told that whoever did the previous work had used the wrong parts and the way it was done it negated the abs and traction control system. I had no choice but to authorize those repairs to the tune of $1308, They of course ended up removing the axels etc so was a lot of work. I was without a car for a week and My wife is a dasher so that was also a `1k loss. I got the car back , but it was still having issues so put it back in on 2/14/24 and was told ****** needed replaced so I had that done. During this time I reached out to the dealership multiple times and again was given excuse and blow offs not being able to actually talk to ***. I did finally get *** as he answered the phone , I told him everything that was going on to which he said he would be having a meeting with his uncle in the **** on Friday and would call me right after as he would know what they could arrange. I never heard back and when I tried again he was unavailable. This is all within 30 days of buying the car and the previous repairs done by the owner(supposed ONLY owner) the dealership had to know about the ****** and the abs/traction control as well as speed censors when they sold it to me.They sold me an unsafe possible delay vehicle during the rainy days we just had (when the traction and abs are most important) and wont do a single thing to help. I was sold a 3100 car and withing a month had to spend another 6k plus to fix the car and it still isn't working right. AAmco is standing by their work and it is back in being checked out and repaired for free. they lied from the get go and knowing sold me a vehicle that could be deadly during the rainy storms for the two weeks surrounding this purchase. I could barely af**** the 3.1k to buy the car and now had to borrow another 6k plus at high interest to get it fixed(not yet completed). During that time my wife hasn't been able to work costing us 3k maybe 4k. This has ended up being almost as expensive as buying a 2010 low mileage car. Brother in law Just bought a 2010 prius with under 100k miles for with all fees included just over 10k. This has been an extremely stressful time thanks to this as I will barely make rent this month and for first time in my life bills are a month late. this one purchased is severely damaging my ability to have a low income barely making it life. I want everyone to know what this dealership is willing to do to get rid of their cars. If you look up reviews you have several situations like mine. This drama still goes on and the dealership is dodging my calls and not accepting any responsibility for this.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Northeast California

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