Business ProfileforCMA's Colonial Kia

I've been having an issue with my car that has been ongoing and has not been resolved. I brought in my 2019 Kia ****** on Friday, 3/29/2024 at 12:30 PM due to the steering wheel being crooked and off-centered to the right. I spoke with the Service Advisor, ***********************, regarding the issue. I told him the car had been aligned previously a few times at two different third-party shops and that the steering wheel would just go back to being crooked and off-center after a couple months. He stated that it did not sound like an alignment issue and they would take a look at the car. After about an hour, ***** had mentioned at the car needed to be aligned and the "software" (Assuming Lane keep assist?) would be calibrated. After the alignment, the steering wheel was very crooked to the left and any attempt to center the steering wheel would make the car veer in to the next lane. I took the car back and they rechecked it and stated it was fine. I called the service manager, ***************, and spoke directly to him and explained the situation. He said when he drove the car it was fine and was straight. I took the car back on April 1st, 2024, and did yet another test drive with ***. He stated the car was driving straight and there was no issue. The steering wheel continues to be crooked to the left no matter where I drive. The general manager contacted me on April 3, 2024, and stated he'd speak with the service manager and I've yet to hear back from him. I sent a follow up email and have not gotten a response. I reached out to Kia ********* and they stated they do not have repair technicians to look at the car and the dealerships are independently owned so I would need to sort it out with them.