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Find a Location

OFM, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOFM, Inc

    Wholesale Furniture

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    OFM is a leading furniture manufacturer and distributor.

    Products & Services

    OFM, Inc is a distributor of office furniture for business, government, schools, hospitals, and churches.

    Business Details

    Location of This Business
    Holly Springs, NC 27540-7045
    BBB File Opened:
    5/7/2002
    Business Started:
    10/31/1995
    Alternate Business Name
    • Office Furniture Marketing, Inc
    • Respawn Products
    Contact Information

    Principal

    • Mr. Owen Auman, Customer Service Specialist

    Customer Contact

    • Mr. Owen Auman, Customer Service Specialist
    • Mr. Jeff Lorenger, CEO
    Additional Contact Information

    Fax Numbers

    • (919) 362-4765
      Primary Fax

    Email Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2023

    Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    I purchased an OFM ESS-****-WHT chair on 03/24/2022. The tilt mechanism is falling apart, the chair tilts dangerously to the left and right and it looks like a plastic bearing of some sort is coming apart and dropping on the floor in pieces.I would just like a new tilt mechanism for the chair (the bracket that goes between the seat bottom and the strut) before the chair becomes too unsafe to use but it looks like their website and phone have both been turned off. I'm not sure if they have gone out of business or just going through a rough patch but I don't know how to reach them.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J. Y

    1 star

    05/21/2023

    I bought a leather executive chair made by this company (paid over $500 at ********* Little over a year ago, the leather started peel off. At first, I didn't think a lot about it. But over the time, it kept getting worse and worse. I started to research, and it seems like this appears to be bad leather or something. Unfortunately for me, I took too long I guess in my busy schedule. I took too long. When I finally decided to get a warranty service and contacted the company, I was told the warranty has expired. I am thinking, what?? Apparently, they dissected the warranty by parts. The leather warranty was 2 years and it passed by a few days. SO, I just decided to patch it. Afterall, the area wasn't that big at the time. But in the next 6 months, it got worse and worse. Now the seat is 70% patched. But, it finally did it. Something in the seat popped up and now I can't even sit on it because it feels like I am sitting on a sharp edge of a rock or something. I now really regret buying OFM chair. Most office chairs are in the range of $100 to $200. When I invested $500 on it, I thought I was getting a real quality product. Far from it. It is absolutely the worse quality product I've ever used in last 50 years of my life. You can choose to waste your money on this product; or wisely stay away from this junk product.

    Local BBB

    BBB of Eastern Carolinas

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