Business ProfileforRe-Bath of the Triangle
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6570 Glenwood Ave, Raleigh, NC 27612-7156
- BBB File Opened:
- 6/5/2006
- Years in Business:
- 27
- Business Started:
- 1/1/1997
- Business Started Locally:
- 4/1/2006
- Business Incorporated:
- 10/12/2005
- Type of Entity:
- Corporation
- Alternate Business Name
- Triangle Re-Bath
- Koehler Partners, Inc.
- Business Management
- Alison Pecoul, Accounting Manager
- Additional Contact Information
Fax Numbers
- (919) 782-9222Primary Fax
Phone Numbers
- (800) 228-4882Other Phone
- (919) 782-9222
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Roger L
07/24/2024
Re-Bath of the Triangle Response
07/25/2024
Our company does not install custom glass doors and we use several outside companies as subcontractors when requested by customers. We completed a custom shower at their home & were going through the process of coordinating their custom door installation. Unfortunately, we have little control over the timing of other companies & their installation schedules. Customers that choose a custom door are informed of this process at the time of sale & offered the opportunity to work with any glass company they desire. The Lush family did not like the timeline of the custom door and were very vocal about it. Mr. Lush berated our employees on multiple occasions, bringing one of our staff to tears. When we reviewed the footage of him coming into our showroom and intimidating our staff, we chose to cancel their custom door contract and refund their money in full. We have a zero tolerance policy on this type of behavior. They are free to use any other custom glass company they want.
************ accused us of prejudice, racism, etc & said he was determined to leave a bad review on every site he could, so this review comes as no surprise.
All of our calls are recorded & I think he should be ashamed to hear the way he spoke to our staff & the video from our showroom is even more condemning. We will not stand for this type of behavior against any of our staff.
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