Business ProfileforRTI International

To whom it may concern. We have received multiple letters at our home at **** ************. ******* *******. from RTI international company this is been going on for several months, we are not interested, We asked this company to stop sending their letters to our address .I have read multiple complains on the web and also at BBB site. We are concerned after learning about this company .we don"t want a stranger nocking at our door with their demand tactics. I will take legal matters if RTI international don't stop sending their letters to our home address.

Good Day,We are writing in response to the complaint received at the BBB on February 22, **** regarding the National Survey on Drug Use and Health (*****) 1. In the message the individual indicated that they do not want to participate in the survey and that they did not want to receive any more letters. Their case was coded out as a final refusal on 2/22/**** and no one else from ***** will be contacting the resident. The resident may receive a letter that was mailed before the case was coded out as a refusal. The National Survey on Drug Use and Health (*****) provides up-to-date information on alcohol, tobacco, drug use, mental health and other health-related issues in *****************. Information from ***** is used to support prevention and treatment programs, monitor substance use trends, estimate the need for treatment facilities and assist with the creation of government policy. Household addresses, not specific people, are randomly chosen through scientific sampling methods. Once a household has been chosen, it cannot be replaced for any reason. This ensures that ***** accurately represents the many different types of people in *****************. Participation is incredibly important, which is why we make every attempt to contact residents of selected households through mailings and sometimes visits from our professional Field Interviewers; however, we never want to make respondents feel upset. Respondents are always welcome to call the ***** helpdesk number that is provided on our letters ***************) to have their case coded as a refusal and stop all future contact from *****. On behalf of *****, wed like to apologize for any distress our letters may have caused. If there any further questions, please contact the ***** Hotline Monday through Friday between 9:00 AM and 5:00 PM (Eastern Time) at **************. 1 The ***** project is sponsored by an agency of the U.S. Department of Health and ***** Services (OMB No. 0930-0110). Additional information about the ***** can be accessed on the Internet at ************************, *********************, and ******************. Sincerely,*********************** ***** Helpdesk **************