Business ProfileforKane & McHenry Enterprises LLC

Please review my situation with documentation and cellhelmet is not honoring their warranty. My purchase of your product was made when I got my screen repaired on 4/29. Your product was installed at ubreakifix on 4/29 which is proven by the attached receipt. On 5/27 I dropped my phone on my driveway and shattered the screen prior to registering but within the allowed 30 day registration window. On 5/29 I repaired my device and purchased another of their warranties and even put an extra screen protector on top of it as another added layer of protection. This proves I was not trying to pull one over on them. I have a legitimate claim and it is the right thing to do for them to honor their warranty. While they likely have a technical loophole, I want to alert others about their shady business practices. I appreciate you taking the time to review further. Thank you. I feel they should honor the warranty and reimburse my screen repair, but at the very least they could make my original warranty valid going forward and refund the second warranty I purchased.