This Business Is Not BBB Accredited

Cruise America Inc.

Cruise America Inc.

(480) 464-7300

Cruise America Inc.

44 years in business
Headquarters
11 W Hampton Ave
Mesa, AZ 85210-5258
Fax Numbers
  • (480) 464-7376
Additional Phone Numbers
  • (800) 327-7799
  • (904) 268-8006
  • (928) 774-4707
  • (800) 671-8042
Additional Email Addresses
  • frontdesk@cruiseamerica.com
  • customerrelations@cruiseamerica.com
BBB File Opened: 08/01/1987
Business Started: 07/07/1972
Business Started Locally: 05/01/1985
Business Incorporated: 05/20/1987 in AZ
Type of Entity
Corporation
Business Management
  • Aiden Bishop, Customer Relations Manager
  • Mr. Michael Smalley, Director, Hub Operations
Business Category
  • Recreational Vehicles - Dealers
  • Recreational Vehicles - Rent & Lease

Alternate Business Names
  • R.V. Depot
  • Cruise America
  • Cruise America Motorhome Rental and Sales
Methods of Payment
  • Credit Card

B+

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning contracts and RV product issues. Complainants highlight the poor quality of RV's, and also instances in which the unit rented was advertised to handle issues for a specified trip but then failed. Upon contact with BBB, the business has continued to make a significant effort to answer or resolve complaints on file with BBB.

Alert

BBB files indicate that this business has a pattern of complaints concerning contracts and RV product issues. Complainants highlight the poor quality of RV's, and also instances in which the unit rented was advertised to handle issues for a specified trip but then failed. Upon contact with BBB, the business has continued to make a significant effort to answer or resolve complaints on file with BBB.

Overview

This company offers RV sales and rentals.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Cruise America Inc. include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Cruise America Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Cruise America Inc.

Customer Review Rating:

100%

Composite Score: