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          AutohausAZ has 1 locations, listed below.

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            • AutohausAZ

              4100 S 38th St Ste 150 Phoenix, AZ 85040-2983

            Business ProfileAutohausAZ

            New Auto Parts

            Contact Information

            4100 S 38th St Ste 150

            Phoenix, AZ 85040-2983

            (602) 243-4295

            Customer Reviews

            1/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers car parts and accessories.

            Products & Services

            Maintenance and Repair Items for ALL vehicles., Fluids and Lubricants., Performance Parts for German Makes and Models.

            Business Details

            Location of This Business
            4100 S 38th St Ste 150, Phoenix, AZ 85040-2983
            BBB File Opened:
            12/27/2002
            Years in Business:
            45
            Business Started:
            1/1/1979
            Business Started Locally:
            1/1/1979
            Business Incorporated:
            8/12/1996
            Type of Entity:
            Corporation
            Alternate Business Name
            • Autohaus Arizona Inc
            • AutohausAZ.com
            Hours of Operation

            Primary

            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Ms. Joan Parham, Executive Assistant
            Contact Information

            Customer Contact

            • Ms. Joan Parham, Executive Assistant
            Additional Contact Information

            Fax Numbers

            • (602) 276-6716
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            22 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/14/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Purchased part via their website. They sent the incorrect part, I requested a return, I sent the part back and was refunded $3.46 for a $20.00 purchase. It was their error in the first place, why charge me?
            Read 21 More Complaints

            Customer Reviews

            19 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            warren w

            09/13/2024

            I have have purchased parts for my Mercedes projects from them in the past. The last part I ordered, their website said it would fit my car. But it did not. I contacted them through the website about the problem, and no response. I called their number and a recording said contact them through the website. So I did again. I got a short response, saying the part fits my car. Then they asked what my VIN was. So I gave them my VIN. Then no response. I have emailed again. No response. ******************************* the CEO says all their employees are customer service oriented. I sure have not seen that. Customers are ignored. No correct part replacement and no refund. They still have my money. And I have a part I can not use. Very poor.I am a very disappointed customer. Just be aware, if you buy parts from them, you may lose your money.
            Read 18 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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