Customer ReviewsforEngine Masters Automotive

NEVER PAY FOR ANYTHING UPFRONT AT THIS SHOP!!!!!!!I wouldnt bring my pedal bike to this place to get worked on.They have very shady malpractices.They originally quoted a USED engine install for $8,500 out the door. Once the engine arrived they called and asked for $2,400 more and said the original quote didnt include the engine install. Once they removed the engine they called again and wanted another $2000 in parts for the USED engine they were installing.After the job was completed and picked up the vehicle it made it 2 miles down the road and the camshaft position sensor fell off the engine! Brought it back and they laughed about it and put it back on.***** keeps going into limp mode ever since and have had to tow it back to them 4 times!!They have continued to say that electrical issues arent on them and that its not their fault. All they have wanted to do is put used sensors on it from one of the hundreds of engines they have laying around in their yard. After that didnt fix it they tried saying it needed a new *** and wanted us to pay $1,100 up front. NEVER EVER PAY FOR WORK UP FRONT WITH THESE GUYS!!!!!I told them several times that it has to be a pinched wire and **** said you dont know what you are talking about you arent an electrical expert. They even brought an electrical expert to their shop to look at it and even after he determined it wasnt the *** they still wanted us to put a new *** in it.We finally decided to bring it to ************************* and they determined it was indeed a pinched wire on the harness from the engine install and to fix it they had to remove the intake manifold to get to it as well as a faulty AC refrigerant sensor which cost another $1,800 dollars!ALSO: the engine they installed came with 0 documentation and when asked for it all they say is we buy all of our engines from warranty companies they dont come with any paperwork

Well Ive removed my truck from engine masters after 9 months of a 30 day quote .. never finished and butchered my truck and having a different shop - fix and finish the mess they created and double charged and left off parts and damaged wood bed by leaving it out in the weather and paint chips in several areas..never been looked in the eye and be told bold lies over and over the truck is now unsafe to drive if it even runs again steering column and brake pedals are at a angle- tilt steering now tilts sideways not up and down had to pay double or leave and walk away due to illness and family issues and moving out of state ..Im now way over my head on a 31 **** pickup and probably another ****** in damages had to cut my losses and leave - but dont ever want anyone getting screwed off from these worthless people.. still considering our options. Documents and photos are being taken by different shop & will be contacting my attorney.. this place needs to be shut down.. Im only one of many they took advantage of .. cancer survivor and was doing treatments and dealing with this shop has taken its toll on my health and my recovery has definitely been effected

I got my vehicle repaired my engine went out. intially when I called to get an estimate they quoted me one price said ok and let them know I would follow up. I had my uncle who lives out of state call and he was quoted $2000 less that I was (mind you I'm a women). I went in explained my uncle called and they agreed to do it at price they quoted him i paid half of the quoted *****. My car was towed to the shop and sat about a month. When the repairs started they called me it was right before new years the manager called me about 3 times saying the found other things wrong and I agreed to have it repaired. Each time the called and I agreed to fix what they found I paid half of the cost for each repair. When they finished the vehicle I was at work I got a text message and I let them know I was at work but would come first thing in the morning to pick up the vehicle. They manager sent rude text to my phone demanding I come in that day and if not I would be charged a day for storage. When I arrived first thing when they opened they told me to send the payment via PayPal using friends or family I sent the payment and then as I'm signing papers with the lady at the front the manager comes back and says it was short. I think he did instant deposit and then wanted to charge me the fee he was charged for using the feature. Once I sent the additional funds he left the building. The lady at the fron said had spoke to him the day before and he said he did think I had the money for the final repair cost and he would be stuck with the vehicle. I don't know if it was because I am a women or because when I came in he saw that not only was I a women but a black women that I didn't not have the money. The original quote was around $5000 I ended up paying alittle over $10,000. When it was all said and done. I would just warn women to be cautious when going to the place and avoid it if possible.

If I could leave a no-star review, I would. We took our '34 **** streetrod to EngineMaster to get a new engine. We originally were going to get a crate engine, but they told me they could build a custom engine cheaper and with better performance. That was in late January, 2023. We added on a hybrid A/C installation and made significant downpayment/progress payments of $10K. In mid-May, we were told the car was ready so we went down, paid the final bill of $7k (total of roughly $17K). The car was not ready; it was still on ramps with some parts still not installed. We've since been told multiple times it was ready, only to have something come up at the last minute and be told when we got there it wasn't ready. I paid the full price a few weeks ago, was told again it was ready yesterday so I went down to pick it up again. The doors were locked, the owner was gone, and the mechanic came out to tell me there was another problem. The car's been paid for since mid-May, and the owner has repeatedly misled us about the status of the car and has yet to provide the build sheet I asked for, too. At this point, I've paid for my car and it hasn't been released. I no longer feel comfortable driving the car if I ever get it back. If I do, I will have to pay for another, more reputable mechanic to tear down the motor just to see what's in there. I want my car back, and I don't want to be charged any more money, given I've already paid more than $17K over the last 4 months, I've wasted multiple trips to pick it up, bought some parts myself because they said they couldn't find them, and still no car. I'm going to have consider filing a stolen vehicle report if we don't get it back this week.

I am not happy with my experience with Engine Masters. The car has had the check engine light on for months following their head gasget repair. They lost my engine cover and told me it wasnt on the car, which is absurd. They found one at a junk yard, but clearly just add the cost to the 2 follow up trips Ive made . The quoted prices have never come close to what they end up charging me. I wish I never paid the thousands of dollars I ultimately had no choice but to pay them. I would have been better off scrapping the car. Too many innaccurate quotes . Not happy at all.