Business ProfileforVerdun Windows and Doors

On January 11th, 2024, we had an installation with Verdun for 2 of our windows. The guys that came to install them, first they showed up late and second they were being loud and rushing with the job. Not only they rushed with it but they didn't do the installation properly. My husband reached out to Verdun the same day to file a complaint, we asked for a compensation since the guys damaged our baseboard heater and smoke was coming out of it since some of the product they used to put on one of the windows fell in it but they haven't provided any compensation at all. Since we filed the complaint, they have been back and forth with us. They did send an electrician to repair and replace our heater and also they sent someone to come and inspect the job that the previous guys did however, they still haven't sent anyone to come and finally fix the issue with the windows as they keep cancelling the appointments because their technicians don't feel well. We were supposed to have them fixed today, March 26th but they cancelled the appointment again due to one of their technicians not feeling well and advised they can send someone until the end of April but they can still put us in a cancellation list. We need a final solution to this as we want to end any type of communication with this company. We asked for a refund or compensation and for someone to come as soon as possible and fix the windows.