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Business ProfileforMr. Rooter Plumbing of Ottawa
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Business Details
- Location of This Business
- 3900 Russell Road, Ottawa, ON K1G 3N2
- BBB File Opened:
- 22/10/2003
- Years in Business:
- 25
- Business Started:
- 1/1/1999
- Accredited Since:
- 22/10/2003
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 13192846 for this business, issued by Ontario College of Trades
These agencies may include:
Ontario College of Trades
655 Bay Street, Suite 600
Toronto ON M5G 2
- Type of Entity:
- Corporation
- Number of Employees:
- 20
- Business Management
- Mr. Peter McGrath, General Manager
- Contact Information
Principal
- Mr. Peter McGrath, General Manager
Customer Contact
- Mr. Peter McGrath, General Manager
- Additional Contact Information
Phone Numbers
- (613) 223-8808Unknown 1
Website Addresses
- (613) 223-8808
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
19/12/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Pauline G
06/02/2024
Mr. Rooter Plumbing of Ottawa Response
08/02/2024
Our service manager has reviewed the report provided by ********************* foundation contractors as well as spoken to the same contractor.
The report indicated that the water coming over the slab in her home, is due to hydrostatic pressure because of excessive amount of water sitting above grade and in the soil itself below frost level making its way down the side of the foundation and even through the weeping tile is in functional order, it cannot handle this excess.
Based on the contractors verbal feedback and report, our service manager requested a meeting with ***************** and her contractor to review the situation.
***************** has indicated that she is not interested in that meeting.
We would be very happy to meet with ***************** and her contractor at any time.
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