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Find a Location

Axiom Eco-Pest Control has 1 locations, listed below.

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    Business ProfileforAxiom Eco-Pest Control

    Pest Control
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.64/5stars

    Average of 172 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/18/2010

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Axiom Eco-Pest Control offers residential and commercial pest control services.

    Products & Services

    Pest Control

    Business Details

    Location of This Business
    4252 SE International Way, Milwaukie, OR 97222-8822
    BBB File Opened:
    3/17/2010
    Years in Business:
    16
    Business Started:
    4/30/2008
    Business Incorporated:
    4/30/2008
    Accredited Since:
    3/18/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    25
    Alternate Business Name
    • Axiom EPC of Oregon LLC
    Business Management
    • Mr. Benjamin Kennard, Member
    Contact Information

    Principal

    • Mr. Benjamin Kennard, Member

    Customer Contact

    • Mr. Benjamin Kennard, Member
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/20/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    The date of first *********** signed the Ipad was 07/10/23. The Axiom rep he gave me pricing of every 3 months for $169 that included the wasp/hornet that he said our other company did not take care of. I agreed to have them come out and do another service the next day because of the wasp/hornet issue we have and still have now. I told him that our current service was every 3 months so assumed that is what we were signing up for since I was not told anything different. I was sent an email giving me a time for them to come back out only a month later and thought that was an error. Axiom came out and did another service. Then sent me a bill for $169 after I paid the initial $69 for the prior month. I was told I would be charged $169 for another service a month later. I was under the impression that I would be paying $169 every 3 months because again that's what I told the rep. I then got an email stating that they tried to call me and couldn't get ahold of me and I needed to call them. I called and was told I owed $169 for the service. I told them what was discussed with the rep and they said they called me and got a verbal approval to service. I let them know I never got a call to confirm the next service. They said they did just like they said they called and couldn't get a hold of me and for me to contact them. I let this rep know over the phone that I didn't get a call either time. They told me I owed $169 after paying the initial $69. I told them that no is incorrect from what I was verbally told. I also let them know that they DID NOT send me the contract I signed and if they had I would have read it and canceled immediately. I didn't receive a copy of the contract until I asked for it on 09/10/23 two months later. They would not cancel my contract. I attached the email date and time as well as the contact to show what Axiom sent and when. I do not want to deal with deceptive companies anymore. I would like to pay what I owe and be done with this company.
    Read More

    Customer Reviews

    172 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patrick I

    5 stars

    04/19/2024

    **** was extremely helpful dealing with a problem caused by a rival company, Axiom has been very good to us.

    Local BBB

    BBB Great West + Pacific

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