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Find a Location

Super 8 Motel Pendleton has 1 locations, listed below.

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    Business ProfileforSuper 8 Motel Pendleton

    Motel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    601 Se Nye Ave, Pendleton, OR 97801-4157
    BBB File Opened:
    9/2/2010
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Started Locally:
    1/1/1994
    Alternate Business Name
    • Super 8
    Business Management
    • Les Leddy, Manager
    Contact Information

    Principal

    • Les Leddy, Manager

    Customer Contact

    • Les Leddy, Manager
    Additional Contact Information

    Fax Numbers

    • (541) 276-8881
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I stayed at the Super 8 Motel in Pendleton ******. In about 2 weeks ago I have stayed here before. Never had a problem until recently. So first thing was that the front desk person does not know how to check people in. Especially when it's late when I checked in. It was 3 Am i had my six-year-old child with me and really didn't have time to be messing around me So finally, after about half an hour of Trying to get checked in the front desk. **** was able to get me checked into a room In like I mentioned previously I had my six year old son With me who was already asleep So I had to carry him in along with my purse With me who was already asleep? So I had to carry him in along with my purse. And me and my boyfriend were exhausted. Because we just got done driving a six hour drive. First thing we both noticed was that the room was not very clean. There was hair dye all the shower curtain. My boyfriend likes to sleep with the room. Pretty cold, so next thing we noticed was The air conditioner wasn't working.It worked a little bit, but barely But we were both so tired that we just decided to go to sleep since check out was at 11 AM. And we both agreed that we didn't want to wait another half hour to check into another room. So the following morning we both got up And packed our stuff, and went to check out. when we first walked in. I asked the front desk if she was the manager. She said she wasn't the manager, but that she was the front desk manager.And I told her that The room wasn't clean and that the air conditioning didn't work. And she told me that she doesn't know why they rented out that room because she told the actual manager of the hotel not to rent that room but He went and put a bran new TV in the room. Instead it was good to be rented out. So I left my number with her. She said the manager would be in later.Never heard from her went back about 4pm different lady working, she called front desk manager the manager said no refund cuz we slept in
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Nancy M.

    1 star

    10/26/2022

    This hotel used to be one of the best hotels, but after staying there for a few weeks here in ********* the ladies at the front desk they charge my debit card double, then they don't want to help and put the other charge back. And they also gave my ro to someone else while all of my stuff was in there. They don't clean the room or make the beds. We waited a week almost 2 to get the room cleaned. They also have a lady there that does not know what she is doing, and she has to call everyone because no one is there to help her

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