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Find a Location

Bob Mills Furniture Company has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBob Mills Furniture Company

    Furniture Stores
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.91/5stars

    Average of 208 Customer Reviews

    Customer Complaints

    106 complaints closed in last 3 years

    21 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/21/1994

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers furniture-retail.

    Business Details

    This is a multi-location business.

    Find a Location

    Bob Mills Furniture Company has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3600 W Reno Ave, Oklahoma City, OK 73107-6138
      BBB File Opened:
      1/1/1973
      Years in Business:
      52
      Business Started:
      7/1/1971
      Business Started Locally:
      7/1/1971
      Business Incorporated:
      6/24/2010
      Accredited Since:
      1/21/1994
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      272
      Alternate Business Name
      • Bob Mills Furniture Co., L.L.C.
      Business Management
      • Mr. Brian Fierro, Director of Customer Service
      Contact Information

      Principal

      • Mr. Brian Fierro, Director of Customer Service

      Customer Contact

      • Mr. Brian Fierro, Director of Customer Service

      Customer Complaints

      106 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Purchased an adjustable base 11-11-23 as my partner has indigestion and when hes home it sometimes comes in handy. Recently we tried the zero gravity feature. It worked then stopped. Everything else works so I changed batteries several times. It would work then stop. Finally it stopped. *********** and his manager ***************** ordered me a new remote and assured me in text and person they would take care of me due to the money we have spent at the **** location. New remote, new Duracel batteries, same issue. ************** has been replaced and they had *********** send me a receipt that indicates Im SOL due to as is. Great so does his word and the text to take care of me not count? Told me to come in and talk to two managers. Why? So two salesmen can try to intimidate a woman?no take care of me now that ************** is gone. *** spent a lot of money at this location but wont again unless they can have the base repaired since they told me they would take care of it. Ive spent almost $15-20k at the **** store. I have a screenshot of that too.
      Read More

      Customer Reviews

      208 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Craig S

      5 stars

      04/18/2024

      Great experience from shopping to final delivery. Excellent communication and delivered on time and set up properly.

      Local BBB

      Better Business Bureau Serving Central Oklahoma

      BBB Reports On

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