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          Collection Bureau Of Ft. Walton Beach FL, Inc. has 1 locations, listed below.

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            Business ProfileCollection Bureau Of Ft. Walton Beach FL, Inc.

            Collections Agencies
            BBB accredited business

            Contact Information

            711 Eglin Pkwy NE

            Fort Walton Beach, FL 32547-2527

            Get Directions
            Visit Website
            (850) 862-2134

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            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            42 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 8/25/2014

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            711 Eglin Pkwy NE, Fort Walton Beach, FL 32547-2527
            BBB File Opened:
            11/6/2006
            Years in Business:
            55
            Business Started:
            1/28/1969
            Business Started Locally:
            1/28/1969
            Business Incorporated:
            1/28/1969
            Accredited Since:
            8/25/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            10
            Alternate Business Name
            • Credit Bureau of Panama City, LTD
            • Credit Business Services, Inc.
            • Credit Bureau of Marianna
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Mrs. Sydney Durr, Director of Operations
            • Mr. Tommy Cooley Jr., President
            Contact Information

            Principal

            • Mr. Tommy Cooley Jr., President

            Customer Contact

            • Mrs. Sydney Durr, Director of Operations
            • Mr. Tommy Cooley Jr., President
            Additional Contact Information

            Fax Numbers

            • (850) 864-3788
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Understand consumer rights when it comes to debt collection

            Customer Complaints

            42 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/04/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I MADE A PAYMENT OF THE TOTAL OUTSTANDING BALANCE FOR OKALOOSA GAS, $102.18 ON FEBRUARY 09TH 2024. I CONTACTED Credit Business Services of Ft. Walton Beach, Inc. AND THEY COMMITTED TO UPDATE MY CREDIT REPORT FOR THIS COLLECTION ON THE 26TH OF THIS. FEBRUARY REPORT HAS BEEN FILED AND THEY DID NOT UPDATE MY COLLECTION AS DEBT AMOUNT PAID-OFF. I HAVENT HAD A JOB FOR 2 YEARS DUE TO HAVING A BABY AND STAYING HOME WITH ONE INCOME ONLY , NOW THAT I'M BACK TO WORK I'M TRYING YO FIX MY CREDIT SCORE AND THIS IS JUST VERY UNFAIR THAT COLLECTION AGENCIES ARE QUICK TO REPORT NEGATIVES BUT UNFAIR AND VERY SHADY ABOUT REPORTING POSITIVE ACTIONS FROM DEBTORS. ATTACHED IS PROOF OF EMAILS BETWEEN COLLECTION AGENCY AND MYSELF AND PROOF OF PAYMENT I MADE . THANKS
            Read More
            Read 41 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tisha F

            03/21/2024

            This review warns against Credit Business Services of Ft. Walton Beach, citing inaccurate information, frequent changes to owed amounts, and unjustified charges. Despite challenges, they failed to provide coherent explanations and adhere to legal obligations like the Fair Debt Collection Practices Act (FDCPA). Their practices included multiple balance adjustments and illicit fees, indicating incompetence and deceit. Consumers should assert their rights and hold them accountable for their actions. Companies DO NOT HIRE THEM! They will tell the individual to contact you when they have any questions!

            Collection Bureau Of Ft. Walton Beach FL, Inc. Response

            03/22/2024

            Thank you for your review. Our records show a different depiction. We have fulfilled our obligations to the consumer and client as governed by the FDCPA, FCRA, and related laws. We have provided an in-depth review of your account and provided the requested documentation. If asked to contact the original creditor, it would be for something outside our office. Holding consumers accountable is not bad business even though it appears to upset some.
            Read 6 More Customer Reviews

            Local BBB

            BBB of Northwest Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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