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Find a Location

Tom Bush BMW Orange Park has 1 locations, listed below.

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    Business ProfileforTom Bush BMW Orange Park

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/20/2011

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6914 Blanding Blvd, Jacksonville, FL 32244
    BBB File Opened:
    9/28/2009
    Years in Business:
    17
    Business Started:
    6/1/2006
    Business Started Locally:
    1/1/2006
    Accredited Since:
    7/20/2011
    Type of Entity:
    Corporation
    Alternate Business Name
    • Tom Bush Family of Dealerships
    • Tom Bush BMW OP
    Business Management
    • Mr. Telis Assimenios, General Manager
    • Mr. John Bush, President
    • Mr. Brian Bush, Vice President
    Contact Information

    Principal

    • Mr. John Bush, President

    Customer Contact

    • Mr. Brian Bush, Vice President
    Additional Contact Information

    Fax Numbers

    • (904) 777-2514
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    see Attached document
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marshellyica W

    1 star

    08/28/2023

    I took my car to *** Orange Park due to a tapping noise and drivetrain error message I was receiving. They diagnosed it as needing a timing chain job and quoted me about $6k. I had the car towed to another shop for a second opinion and they confirmed the timing job was needed. I decided to let *** do the work because their quote was a little less expensive than the other shop and that's where I made my mistake. *** called me after having my car for 2-3 weeks to tell me that the timing job had been completed and the computer was reading that the car was working properly, however while driving there was something going on with the car. They told me that the service manager instructed them to redo the timing job, so they would need to keep my car another week and would give me a loaner which they did. After about 4 days they called me back to say they completed the timing job but now I needed to replace my engine, because 2 of my cylinders were not getting compression from the engine. I decided I did not want to do that and had the car towed home, however the fact that my car went from needing a timing job to needing a new engine and this wasn't discovered until after they completed the timing job the second time didn't sit right with me so I had the car towed to another shop who confirmed the engine did in fact need to be replaced due to a bad timing job. So I went from a $6k repair to a $13k repair thanks to Tom Bush BMW Orange Park.

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